For full details, go to Shipping & Pick-up policies.

Shipping

• Orders will be processed and shipped within 2-3 business days.
• Purityfeed.com ships thru Canada Post. Expect 5-8 days for door to door delivery. Estimated day of arrival is not guaranteed and does not include circumstances outside of our control such as road closure, natural disaster, strike or labor disruption.
• For many orders over $250.00 in value and under 5Kg’s in weight we offer free freight within Canada. Some large and/or heavy items incur surcharges. These charges are determined by weight and dimension and cannot be waived. Please note that Purity Feed and Purityfeed.com will not be held responsible for any lost parcels. 

In-store Pickup

• You can skip the shipping fees with free local pick up at our Kamloops locations.
• After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up.
• Once you receive an email letting you know that your order is processed and ready for pick up, you may pick up at any time during our store hours - Monday thru Saturday, 9 am until 4:30 pm. Both stores have lots of room for all sizes of trucks and we have professional staff and proper equipment to help load your purchases.